mv77 Terms & Conditions — Your Rights & Responsibilities

1 General Terms & Conditions

Mv77 is a licensed online gaming platform operated exclusively for players in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between mv77 and its users. By creating an account or using the platform, you automatically agree to these Terms.

Mv77 reserves the right to update these terms and conditions at any time. You will be notified of any changes via email or through the platform. Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms. We recommend visiting this page regularly.

• These terms and conditions have been prepared in Bengali and that version shall serve as the authoritative document.
• Mv77 reserves the right to modify, suspend, or discontinue its services, game library, or features at any time.
• These terms and conditions are governed by the laws of Bangladesh.
• If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

2 Account Registration

To register an account on mv77, you must provide accurate and complete information. mv77 reserves the right to close any account opened with false or incorrect details and forfeit any associated balance. The information you provide at registration must match your national ID or passport.

• Each person may register only one account. If multiple accounts are found under the same individual, all accounts will be closed.
• Your account password must be kept strictly confidential. You must not allow anyone else to access your account.
• Selling, transferring, or renting your account to another person is strictly prohibited.
• If you notice any suspicious activity on your account, contact mv77 support immediately.
• The mobile number and email provided at registration must be verified.

3 Age Verification

Only players aged 18 or above may play on mv77. This is a core condition of our license and one we uphold without exception. By creating an account, you confirm that you are over 18 years of age.

Mv77 may request a copy of your national ID, passport, or driving license for age verification at any time. Withdrawals may be temporarily placed on hold until verification is complete. If an account is created on behalf of a minor, all balances will be forfeited.

4 Deposits & Payments

To deposit on mv77, you can use approved mobile banking methods including bKash, Nagad, and Rocket. Minimum deposit amounts and limits are kept updated on the promotions page. All deposits are processed in Bangladeshi Taka (BDT).

• Deposits are usually credited instantly or within 15 minutes at most.
• Only payment methods registered in your own name may be used. Using someone else's account details is not permitted.
• For any deposit-related issues, keep a screenshot of the payment and your transaction ID for reference.
• Mv77 reserves the right to decline any deposit for any reason, particularly in cases involving suspicious transactions.
• No additional fees are charged on deposits, though your payment provider's own charges may apply.

5 Withdrawal Policy

To withdraw winnings from mv77, your account must be fully verified and the KYC (Know Your Customer) process must be completed. Withdrawal requests are generally processed within 24 hours, though in certain cases it may take up to 72 hours.

• Withdrawals can only be made using the same method used for the original deposit.
• Daily withdrawal limits and minimum single withdrawal amounts can be found on the Promotions & Settings page.
• Wagering requirements must be met before bonus funds can be withdrawn.
• In cases of suspicious activity, mv77 reserves the right to place withdrawals on hold pending investigation.
• Submitting multiple withdrawal requests simultaneously may be subject to restrictions.

6 Bonuses & Promotions

Mv77 bonus and promotion offers are subject to specific terms and conditions. Accepting a bonus means you agree to the applicable terms. Full terms for each offer are detailed on the respective offer page.

• Welcome Bonus: Available to new members once only. A specified number of wagers must be completed before the bonus can be withdrawn.
• Deposit Bonus: Awarded as a percentage of a qualifying deposit. Bonus validity is typically 7 days.
• Cashback Bonus: A portion of net losses is returned on a weekly or monthly basis.
• Free Spins: Valid on selected slot games. Winnings from free spins are subject to wagering requirements before withdrawal.
• Any attempt to claim the same promotion or bonus more than once will result in cancellation of the bonus.
• Mv77 reserves the right to modify or cancel any bonus offer at any time.

7 Gaming Rules

All games on mv77 operate using third-party certified RNG (Random Number Generator) technology. This ensures that every game outcome is completely random and in no way predetermined. Neither mv77 nor its staff can influence game results.

• Game rules can be found within each game under the "Help" or "Paytable" option.
• If a game is interrupted mid-round due to a technical error, the bet will be refunded.
• In Live Casino games, the dealer's decision is final.
• If your internet connection drops during a game, your bet is generally saved and the result can be viewed once you reconnect.
• If a software error is detected in any game, mv77 reserves the right to void that round.

8 Prohibited Activities

The following activities are strictly prohibited on mv77. Violations may result in permanent account closure and forfeiture of any balance.

• Using automated bots, scripts, or software to play games.
• Using multiple accounts to claim bonus benefits.
• Attempting to manipulate game outcomes by colluding with other players.
• Attempting to launder money or clean illegal funds through the gaming platform.
• Deliberately exploiting any software bug or vulnerability on the platform.
• Harassing or threatening other users.
• Operating an account under a false identity.

9 Account Closure & Suspension

Mv77 reserves the right to close or suspend an account without prior notice under the circumstances listed below. You may also request to close your own account at any time.

• Permanent closure for breach of terms.
• Temporary suspension during investigation of fraud or suspicious activity.
• Self-exclusion or account closure at the player's own request.
• Accounts inactive for an extended period (over 6 months).
• Failure to complete KYC verification.

If your account holds a valid balance at the time of closure and no terms have been violated, that amount will be refunded. However, if the account is closed due to a breach of terms, any bonus funds will be forfeited.

10 Responsible Gaming

Mv77 places responsible gaming at the top of its priorities. We believe gaming should be a form of entertainment, not a source of income. If you feel that gaming is having a negative impact on your life, please seek help immediately.

• You can set daily, weekly, or monthly deposit limits directly on your account.
• You can temporarily close your account for a set period using the self-exclusion option.
• If you experience any issues, contact mv77 support — we are ready to help.
• We recommend using parental control software to keep minors away from gaming.

11 Privacy & Data Protection

Mv77 is fully committed to protecting your personal information. Your name, address, mobile number, email, and payment details are stored with strict security measures. We never sell your information to third parties.

• All data is secured with SSL encryption.
• Information may be shared with relevant authorities only where required by law.
• You may request to view or correct your stored personal information at any time.
• For more details, visit our Privacy Policy Available on the page.

12 Legal & Dispute Resolution

These terms and conditions are governed by applicable law. Any dispute between mv77 and a user will first be addressed through negotiation. mv77's decision in resolving disputes will be considered final.

• Any complaints must be submitted in writing to mv77 support within 30 days.
• Mv77 will endeavor to respond to complaints within 14 business days of receipt.
• Mv77's total liability for any claim shall not exceed the balance held in the relevant account.
• Mv77's liability for losses arising from use of the platform is limited.